A buyer who just joined the site started a thread in Site Help asking for help finding a seller to make a miniature for a 25th anniversary gift for his wife. Several Etsians provided information, noting that Alchemy and Promotions used to be ideal tools for finding sellers to create special orders.
Twenty minutes later, Admin Knickey slammed the thread shut with her canned response about finding the appropriate team. Nice. Way to welcome new users.